Terms of Use
These terms apply to everyone who uses Vouch: students, lecturers and university staff. Vouch is operated by Connected Spaces Ltd (RC 8963106), a company registered in Nigeria ("we"), and provided to you by your university under its agreement with us. Your university's own rules on attendance and conduct also apply to you.
1. What Vouch does
Vouch records that you were present in a class. Your lecturer's phone announces the class over Bluetooth; a student's phone checks it is close by, asks for the phone's own fingerprint or face check, and sends back a signed check-in. Lecturers' phones pass check-ins to the server when they have internet. Students never need internet to check in.
Vouch records attendance only. Decisions about exams, grades, eligibility or discipline are made by your university, not by Vouch.
2. Accounts
- Students are added by the university registry. You activate one phone with the one-time code the registry gives you. That phone is then your only phone for Vouch; a new phone needs a new code from the registry, which switches off the old one.
- Lecturers and administrators are given accounts by their university and sign in with their work email and a password. Keep your password to yourself.
- Check-ins made from your activated phone, and actions taken in your staff account, are treated as yours. Tell your registry or administrator at once if your phone is lost or you think someone else has used your account.
3. Fair use
You must not:
- check in for anyone else, or let anyone check in for you, including by lending your phone or sharing your phone's unlock;
- try to check in when you are not in the class, by any means, or use a copied or modified version of the app;
- try to read, change or interfere with anyone else's data or with how Vouch works, including probing or overloading the service;
- use Vouch for anything other than attendance at classes you take or teach.
Attempts to cheat attendance are an academic integrity matter. Vouch may refuse or flag such check-ins, and your university decides what happens next under its own rules.
4. For lecturers
You may mark a student present by hand, for example when their phone is lost, broken or cannot finish the fingerprint check, but only when the student was actually present. Each manual entry records who made it, the time and your reason in a permanent audit trail. Run classes only for courses you are assigned to teach.
5. What Vouch can and cannot promise
- Records may arrive later. A check-in is safe on the lecturer's phone at once, but appears in reports only after that phone next connects to the internet.
- Anti-cheating checks are strong, not perfect. They make cheating hard and leave a record, but no system can make it impossible.
- Phones vary. Bluetooth and GPS behave differently between phones and rooms. If your phone cannot check in, ask your lecturer to mark you present.
- We work to keep Vouch available and to fix faults quickly, but we cannot guarantee it will never be interrupted. Your university is told about planned maintenance in advance where possible.
6. Your data
Your university is the data controller and we process your data for it. How your data is collected, used, kept and protected, and your rights over it, are set out in the Vouch Privacy Notice.
7. Suspension and ending use
Your university decides when accounts are created, switched off or reactivated, for example when a student leaves. We may suspend an account or phone that is being used to cheat or to attack the service, and will tell the university when we do. Records are then kept or removed as the Privacy Notice describes.
8. Responsibility
Vouch is provided to you through your university, which pays for it; your agreement about the service level, fees and liability is between your university and us. As far as Nigerian law allows, we are not responsible to individual users for losses caused by a delay or interruption of the service, or by a check-in refused because the checks in section 5 could not be met. Nothing in these terms limits any right you have under the Nigeria Data Protection Act 2023 or other law that cannot be limited by agreement.
9. The app
Vouch, its app and its design belong to Connected Spaces Ltd. You may use the app for its purpose while your university uses Vouch. You may not copy, resell, decompile or modify it, except as the law expressly allows.
10. Law and disputes
These terms are governed by the laws of the Federal Republic of Nigeria. Raise any problem with your university or with us first, and we will try to settle it fairly. Disputes that cannot be settled go to the courts of Nigeria.
11. Changes
We will publish any change here with a new version number and date. If a change affects what you may or must do, we tell universities in advance and show a notice in the app before it takes effect.
12. Contact
Connected Spaces Ltd (RC 8963106): [email protected]. For your account, courses or attendance, contact your university's registry.